Frequently Asked Questions (FAQ)
We have an answer to all of your questions.
You can register on the site by yourself and we would contact you with details to activate your account. Once your account is activated you can login into your dashboard and you can proceed to invest. Also, you could send an email to support@flexchainglobal.com and we would assist you in getting started.
Immediately your funds are received, we start trading for you.
The success rate of FlexChain Global is dependent on the investment plan of our clients. The more cash we have to trade with, the more success we have.
Yes, there is an excellent referral system where you get bonuses and deductions in trading commission for anyone you successfully refer to the company.
We prefer bank wire, because it offers a paper trail. We have banks for deposit in the USA and China, whichever you prefer, however we have all the available forms of Money transfer from Money Orders (Western Union, Paypal, MoneyGramm) to Bitcoin.
Once Client A refers Client Z, Client A is entitled to the referral bonus depending on the plan his referral starts with, higher plan yields higher bonuses. Client A’s account is funded with the referral bonus amount and can receive this bonus INSTANTLY if requested
Trading Basics
The investment amounts are the sums a trader invests in trades. The amounts are not fixed and can vary, according to your trading preferences. These amounts also set the level of pre-determined payout percentages and return on investment.
Underlying financial assets are the measured value of the stock, commodity, currency pair or
index from which the position is derived. Because of the assets’ lack of ownership, when
purchased, the cash value reflects the live market price of the asset it is based upon. Most
common assets refer to the following four major markets:
Stocks (Coca Cola, Barclays PLC, Google Inc., Snapchat, etc.)
Indices (NASDAQ, DAX30, CAC40, DJIA, etc.)
Commodities (Gold, Silver, Oil, coffee, etc.)
Currencies (EUR/USD, GBP/USD, AUD/CHF, etc.)
The maximum investment amount varies and is determined by a number of factors, though traders are not restricted to buy or sell multiple positions or trades. If you were denied to trade because your investment exceeded the maximum amount on a single position, you can spread your investment across several positions.
The default assets that are displayed on the trading platform are assets which have proven to be in highest demand. For a full list of the assets available for FlexChain Global traders visit our Asset Index.
The underlying asset value often changes and as a result, the change reflects the asset’s quoted price – the bid/ask rate. The rates express the average bid/ask prices of the assets according to global financial exchanges, based upon an algorithmic data feed which is retrieved from various providers.
The colors reflect the relative position of the price against the previously obtained price or quote. The underlying asset price is either higher (green) or lower (red) than the previously obtained price or quote.
If a trader’s account holds insufficient funds, they will not be able to complete a position. Check your account wallet for the available margin of your trading account.
The permitted trading amount, to be spent on a single position, varies due to several parameters (asset class, available margin, account type etc.).
In the Asset Index, we provide you with the lists consisting of the precise trading hours and available assets, along with expiry times and descriptions.
Order execution expresses the way your trade is submitted. Because the market prices are in constant movement, not every submission of a trade request is approved. Therefore, to ensure that your trade request is submitted according to your terms, the order execution tool connects your trade to the markets, and control the price at which your order/trade is executed.
FlexChain Global offers 2 order execution types traders can enter the market
with:
1. At Requested Price – allows you to determine one specific price at which your orders
can be executed. By choosing this execution type, your order will either be rejected or
accepted, depending on the asset’s market price. If the asset’s price changes, the system
won’t be able to execute the trade. However, if the market price doesn’t change, your order
will receive an approval and will be executed according to your request.
2. At Market – permits you to execute an order, even at times when the price change
doesn’t allow it. This option prevents you from having trades rejected; instead, it executes
your trade at the best available current market price.
If you have a question about a past trade, simply email it to Customer Support, at support@flexchainglobal.com. The email should include a print screen as well.